Privacy policy

Last updated: 5 November 2026

This policy explains how Strange Euphoria XR handles information in connection with Snowball VR: Capture the Star, its free demo (Snowball VR: Capture the Star – Demo), this website and support enquiries. Contact: tmusharapov@bk.ru.

Summary

• The game and the demo are offline, single-player experiences. They do not send gameplay data or personal information to Strange Euphoria XR, and we do not run servers that receive it.
• On Meta Quest the game and the demo collect and process a limited set of data through Meta’s platform services. The full game: your Meta user ID, your basic Meta profile, deep link information, your account’s age group, the result of the access check and achievement unlocks. The demo: your account’s age group, the result of the access check and achievement unlocks. What each item is used for, and how to delete it, is described below.
• This data is processed on your headset and by Meta. The game keeps it in the device’s memory only while it is running, except for the names of achievements waiting to be confirmed, and never sends it to us.
• We receive personal information only if you email us.

Playing the game

You do not need to create a Strange Euphoria XR account. Your game progress (such as where you are in the story and your last checkpoint) and your settings (such as volume, language, comfort and handedness options) are stored locally on your device.

The game uses headset and controller movement and button input to display your viewpoint and let you interact with the world. These inputs are used on your device for gameplay and are not saved or sent to us. We do not use them to build advertising profiles. The game does not use the microphone, the headset’s cameras or passthrough, or hand, eye, face or body tracking.

Data the game collects and processes through Meta

On Meta Quest, the game and the demo use Meta’s platform services. Through them the game collects and processes the following data, only for the purposes described, and for no other purpose:

• Meta user ID (full game). The identifier that Meta assigns to your Meta account for this app. Meta’s platform software in the game uses it to identify your account when checking that it owns the game and when recording your achievements on your Meta profile. The game keeps it in the device’s memory only while it is running. It is not saved, displayed, sold or shared by the game, and it is not sent to us.
• Basic Meta profile (full game). Your basic profile information on Meta, such as your username and display name. It is processed only so that the access check and achievements are linked to your Meta account and shown on your Meta profile. The game does not show it in the game, does not save it and does not send it to us.
• Deep link information (full game). When you open the game from a link in Meta Horizon, for example from an achievement or a notification, Meta passes the game information about that link. The game uses it only to start up. It is not saved or sent to us.
• Age group (full game and demo). Your Meta account’s age group: child, teen or adult. No date of birth or exact age is involved. Current use: because the game is offered to players of mixed ages, it asks Meta for your age group once per launch, after the access check, so that it follows Meta’s requirements for apps available to younger players. The game contains no chat, voice chat, online multiplayer, user-generated content, advertising, links to other services or in-app purchases, so players of every age group get the same content. Intended use: keeping the game suitable for the player’s age group under Meta’s requirements; we do not plan any other use, and we will update this policy before that changes. The age group stays in the device’s memory only while the game is running: it is not saved, not sent to us and not shared with anyone.
• Access check (full game and demo). When the game starts, Meta confirms whether your Meta account is entitled to play it. The game receives the result and uses it only to start the game. The result is not saved or sent to us.
• Achievements (full game and demo). When you reach a milestone, the game asks Meta to unlock the matching achievement on your Meta profile. Meta stores your achievements under its own policy. If an unlock cannot be confirmed straight away, the game keeps the achievement’s name on your device and tries again later.

The game does not request internet access of its own. We do not operate an advertising, player-chat or player-account service inside the game. We do not sell your personal information or use it for targeted advertising.

Visiting this website

This website does not use advertising trackers, analytics cookies or an account system. Its interactive gallery runs in your browser.

The hosting provider processes technical information needed to deliver and protect the website, such as your IP address, the requested page, browser information and request time. Cloudflare hosts this website. Its handling of this information is described in the Cloudflare privacy policy.

When you contact us

If you email us, we receive your email address, your message and any attachments you choose to send. We use that information to answer you, investigate a reported problem or deal with your request. Please do not send passwords, payment details or identity documents.

Our email and hosting providers process information needed to provide their services. We may also disclose information when required by law. We keep support correspondence only as long as needed to resolve the enquiry and meet applicable legal obligations.

Platform services

Meta and Steam handle their own accounts, purchases, platform diagnostics and any platform-managed backups under their respective policies. On Meta Quest, this includes technical and performance information that Meta’s system software and the Meta software components built into the game may collect, and Meta’s backup of app data, which can include your saved game. Information you provide directly to those platforms is not controlled by this website. Please also review the privacy information provided by your platform.

Deleting your data

On your device. Your progress, settings and any achievement waiting to be confirmed are stored only on your headset. Uninstalling the game deletes them. If Meta keeps a cloud backup of the game’s data, delete it through Meta’s backup settings on your headset or Meta account.

Data from Meta. The game never saves your Meta user ID, profile information, deep link information, age group or access result, and never sends them to us: they are removed from the device’s memory when you close the game, and we hold no copy that could be deleted. To manage or delete the data Meta itself holds, including your achievements and your account, use your Meta account settings or Meta’s privacy and deletion tools. If you are unsure whether we hold any of your data, email us as described below and we will check and delete what we find.

Information we hold. We hold personal information only from support correspondence. To ask about, access, correct or delete it, email tmusharapov@bk.ru with “Privacy request” in the subject. We will reply within 30 days. These requests are available regardless of your location and are free of charge. We may ask for information reasonably needed to verify that the request concerns your own data. Where we must keep information for a legal obligation, we will explain that limitation.

Children

The game has no in-game account or chat service. For a child’s account, the game processes only the data from Meta described above, in the same way as for every player. If a parent or guardian believes a child has sent personal information to us by email, please contact us to request its deletion. Access to the game is also subject to the platform’s age and account requirements.

Changes

We will update this page if our data practices change. The date above identifies the current version. This policy does not cover future online features unless they are described in an updated version.